Abuse Contact
abuse@woyonexus.com
Include source IP, destination IP, timestamp with timezone, logs, headers, and evidence.
Abuse
Report Abuse
WOYONEXUS maintains a dedicated abuse process for spam, phishing, malware, DDoS activity, unlawful content, scanning, and network policy violations.
Expected Response Time
Critical abuse reports are triaged as soon as possible. Standard abuse reports are reviewed within 24 to 48 business hours.
Network Abuse Policy
We investigate spam, DDoS, phishing, malware, credential theft, scanning, botnet activity, and customer policy violations.
Spam
Provide message headers, envelope sender, source IPs, timestamps, and affected recipient details.
DDoS
Provide traffic samples, attack start time, destination IP or prefix, mitigation status, and operational contact.
Phishing
Provide URLs, screenshots, email headers, hosting indicators, and affected brand or account evidence.
Report Quality
Abuse Evidence Guide
Reports with complete evidence can be triaged faster and routed to the correct operational team.
Spam
Provide full headers, source IP, sending domain, envelope sender, timestamps, and recipient details.
DDoS
Provide destination IP, attack time, traffic type, samples, packet captures, and mitigation status.
Phishing
Provide URL, screenshots, headers, affected brand, logs, and hosting indicators.
Malware
Provide hashes, URLs, filenames, source IP, sandbox details, and observed behavior.
Scanning
Provide source IP, target IP, ports, timestamps, and firewall logs.
Botnet
Provide command-and-control indicators, affected hosts, timestamps, and evidence.
Policy
Abuse Handling Process
WOYONEXUS reviews abuse reports through a consistent process.
Receiveabuse@woyonexus.com receives report and evidence.
ValidateLogs, timestamps, IPs, and impact are reviewed.
MitigateCustomer, upstream, or security teams are engaged as needed.
CloseAction is documented and repeat patterns are monitored.
Explore More
Related Infrastructure Pages
These internal links help operators, partners, and reviewers quickly find the most relevant operational documentation.